Frequently asked questions
What does the transaction fee cover?
The transaction fee is applied to each completed shoot. It covers payment processing, photographer payouts, and platform operations. It's separate from the photographer cost — you set your own price and keep the margin.
Can I switch plans later?
Absolutely. Upgrade or downgrade anytime. When you upgrade, you get access to the new features immediately and the lower transaction rate applies to all future shoots.
What's included in AI editing?
Basic AI editing (Starter) includes color correction, brightness balancing, and lens distortion fixes. Advanced AI editing (Pro/Team) adds HDR enhancement, sky replacement, virtual staging, and automatic MLS-compliance formatting.
Do I need to find my own photographers?
No. WalkThruOS matches vetted local photographers to your shoots automatically. But if you prefer working with your own photographer, you can add them to the platform and still use all our workflow tools.
Is there a contract or commitment?
No long-term contracts. All plans are month-to-month. Cancel anytime — no cancellation fees, no hassle.